Briggs Marine is a trusted provider of services to the marine and environmental industries, including vessel charter, aids to navigation and mooring services, diving and training.
Previously, with training DVDs distributed to employees and records maintained on spreadsheets, training delivery, compliance and management was time-consuming and difficult to manage.
Briggs Marine needed a modern and attractive digital learning platform that would enable them to provide targeted regulatory, health and safety, and marine-specific eLearning programmes. It was essential to them that any solution would be easy for learners to use and would provide robust user management and analytics, to power compliance and employee development.
Andy Robertson, Training and Competence Manager, at Briggs Marine said, “When evaluating potential learning platforms and talking to different providers, what set Agylia apart was their experience in supporting organisations across the marine sector, and their ability to meet our needs, both from a technology and support perspective.”
The selection of the Agylia Learning Management System (LMS) was the beginning of a new learning journey for Briggs Marine. Prior to implementation, Agylia worked with Briggs Marine to understand their business. This enabled the Agylia LMS to be configured to Briggs Marine’s ways of working and support the needs of their learners.
With its ease-of-use for both learners and administrators, the Agylia LMS has enabled Briggs Marine to host and deliver a wide range of digital learning resources, including internally created eLearning courses and supporting resources, to its 600 learners and groups across the organisation.
“We work in highly-regulated industries, with a key focus on compliance. The Agylia LMS has provided us with a powerful learning platform to deliver our range of eLearning programmes, including Embarkation & Disembarkation of Pilots, COSHH (Control of Substances Hazardous to Health) and manual handling. With Agylia, we can provide effective training to our employees - helping to ensure compliance requirements are achieved and maintained.”
“The majority of our employees aren’t in an office environment with regular access to PCs or laptops. It’s therefore vitally important that our learning platform is easy for our employees to use, enabling them to quickly, without many clicks, find and do their required training,” said Andy.
‘Voyage’ is Briggs Marine’s own branded implementation of the Agylia LMS. It has created a cultural change in the way training is viewed across the organisation. Previously, training was seen by many as simply a task to complete. Now with Voyage, employees are able to view and register interest in a range of learning programmes. Voyage is seen as a platform for personal development and forms a flexible and comprehensive solution that can expand as the Company does.
Andy explained, “Since the launch of Voyage, we’ve seen an increase in interaction and engagement with our learning programmes. With employees being able to register on programmes that are of interest to them, we are able to refine our learning offering and focus on providing programmes that will deliver impact and results. In 2020 users have completed almost 3000 eLearning courses. Data shows that whilst employees are logged in to complete mandatory courses, they are also consuming additional learning.”
By supporting SCORM and the latest Experience API standard, the Agylia LMS captures and tracks a wide range of course analytics and learner activities, including course completions, assessment scores and interactions with support resources.
The Agylia LMS has provided Briggs Marine with a central point for all their learning analytics. They now have a rich set of management information that is easily interrogated and reviewed. Collating information quickly and accurately enables Briggs Marine to review the progress of learners through training programmes, highlighting any gaps in a learner’s learning records and where required, react and deliver new or additional training to improve knowledge and ensure compliance.
“Clients rely on us to maintain our many accreditations, including The Nautical Institute, Association of Diving Contractors, City & Guilds, DNV-GL, UVDB and ISO accreditations. In order to do so, external auditors require us to demonstrate an accurate record of our employees’ learning histories. Not only will the Agylia LMS provide us with these records moving forward, but Agylia will hold our legacy data - ensuring we’re able to provide complete records of training and compliance across the organisation.”
“In addition to the capabilities of the Agylia LMS, what’s impressed me about Agylia is the support they provide. They’re easy to get in contact with and are willing to try new ideas in order to improve the learning experiences we deliver,” Andy concluded.