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Mobile Learning Scenarios

Mobile Learning Scenarios

Category: Mobile Learning

Recently I was talking with a colleague about the great number of opportunities opened up by the latest mobile learning technologies.

As we let our imaginations run riot, we kept coming up with new ideas and different uses for mobile and I realised what a huge subject mobile learning has become.

To put it into some sort of useable framework for anyone thinking about implementing an end-to-end mobile learning solution, I thought I’d outline a few scenarios in which delivering content to your chosen audience via mobile phones or tablets can really a make a difference.

Sales Force

When a sales team is on the road throughout a country or continent, they are continually moving in and out of Wi-Fi and mobile connectivity. So, you provide each member with an App that’s fed from a central, single administration dashboard back at base.

Into this App you distribute the latest content from the company in the form of PowerPoint presentations, product reference sheets, short training videos, special offers, news, price lists etc. - whatever is pertinent at the time. Everything gets downloaded to the App when users are connected, so that they can also access them when they are offline.

Sharing facilities within the App can enable users to share specific items of content with customers before, during or after customer meetings

Financial Services

Did you know that financial services staff commute an average of 160 minutes per day, mainly by public transport? With mobile learning you can deliver the necessary compliance training to them to do as they travel, tracking all activities and knowledge assessments via the App on their chosen mobile device – even while their device is offline.

Military

Military teams need access to accurate, up-to-date materials combining written text and video talking heads, which are downloaded at base and then consumed as they travel to their designated deployment zones.

Distributors

Distributors perform a vital job in servicing your full range of consumer products installed in domestic homes across the country. Some have more training and experience than others, so you augment each individual’s level of learning by downloading selected ‘how-to’ videos, diagnostic tools, reference documents and schematics to their mobile devices for online or offline use - even when they’re serving the most remote homes.

Medical or Care Workers

Just-in-time training videos and courses are ideal for medical and care workers for use on their own personal phones. You can send them mobile learning material in multiple media formats to cover topics ranging from infection control to manual handling and include performance support tools that help to identify risks or medical conditions.

Transport

The transport workforce are never in the office, so reaching them with training, updates, news and corporate communications has been a big problem in the past.

Now you send everything digitally to individuals’ smartphones and tablets, based on their membership of specific distribution groups. The savings in print and mail out costs have more than paid for the mobile learning platform. Better still, full tracking means you now know who has accessed and completed what training module. It also identifies the content no one ever bothers to look at!

In fact, you can take this concept a step further and allow users to rate the content, so you know which content is proving the most popular.

Final Thoughts

I’m sure you get the idea. If all your employees are sat behind a desk for their entire working day, mobile learning technology may not be a top priority. But, if you have staff who are not office-based or who travel, then there are many ways to use mobile learning technology to support them.

A simple way to discover if mobile learning is relevant to you would be to take a moment and write down the top three scenarios in your own organisation.

Tim Buff
Author: Tim Buff

This article was published by Tim Buff on 24.01.2016. I'm CEO and Chief Learning Strategist at Agylia. My role is to help people and companies design and implement eLearning and mobile learning strategies - this often involves pushing technology boundaries to develop innovative and creative solutions.

Some of our clients:
  • Microsoft
  • FCO
  • Deloitte
  • E.ON
  • PWC
  • Telefonica
  • NHS Digital
  • RBS
  • Virgin Trains
  • Jhpiego
  • Pernod Ricard