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Three steps to deliver digital learning right, first time

Three steps to deliver digital learning right, first time

Changing training delivery from a face to face classroom event to a digital learning format can seem a formidable challenge.

However, using the guidance and advice from an experienced implementation partner, this need not be overly complex or time consuming. They can help you decide what your business needs and how to deliver it.

Set out below are the three key steps you need to do to make digital learning a reality in your business. I've also detailed the outcomes you can expect and the input you'll need provide through the three steps.

Step 1

Speak to an organisation that can deliver your objectives and that you can trust. The essential capabilities they should provide are:

  • A modern and easy to use Learning Management System (LMS)
  • Excellent mobile learning capabilities with Apps for iOS and Android devices
  • Provide content development services to build the online courses you need
  • Expert online consulting services to provide advice and guidance on the best approach

Outcome 1

Your learning partner will be able to deliver a training needs analysis (TNA) report, that will set out the following:

  • Confirmation of your learning requirements for online delivery
  • How to meet your online learner needs across the organisation
  • LMS and other IT systems requirements including the use of mobile Apps
  • Options and a clear recommendation for creating the online programmes
  • Key project dates and milestones within an initial delivery plan
  • Cost estimates broken down by each deliverable
  • An assessment of key risks, issues and how to manage them

Your input 1

Your learning partner will need to have access to the following resources:

  • Meetings with key stakeholders (as selected by you) to discuss requirements
  • Access to the different learner populations to confirm their training needs
  • Sight of existing training materials to understand what needs to go online


Step 2

The LMS should be capable of rapid deployment and the learning partner will have a dedicated implementation team who will guide you through the key deployment stages. If mobile Apps and online content development services are also required, dedicated teams will also need to be set-up at this time.

Outcome 2

Within the first 2 weeks you should expect:

  • Your own LMS administration portal with user access
  • Your learner portal (the learner’s web interface) complete with your own branding
  • Help to load content and user records
  • Help to start delivering digital learning and reference materials to your people
  • Confirmation of your detailed requirements and configure the other aspects of the platform
  • Enable Single-Sign-On (SSO) for your users, if needed
  • Commence development of your own, branded mobile Apps to the Google Play Store (Android) and App Store (Apple)
  • Training for your LMS administrators with a series of live online webinars
  • Access to a support desk and second line support team
  • Delivery of the initial content design workshops for the first online programme and creation of the first draft storyboards for your review

Your input 2

A close working relationship will ensure you are happy with all the key decisions needed, by:

  • Weekly webinar meetings to set up and configure the LMS and mobile Apps
  • Provide branding guidelines and agree imagery to be used
  • Short ad-hoc webinar meetings to clarify any implementation questions or issues
  • Initial 1-day workshop with your subject matter experts (SME) on the first online course
  • Short ad-hoc webinar calls and remote document reviews with SMEs to progress storyboards for the online learning materials
  • Select staff to attend training sessions as LMS administrators


Step 3 

The core LMS is now deployed and working, so from week 2 onwards a more ongoing support-based approach would be expected.

Outcome 3

After the LMS has gone live, the learning partner should: 

  • Work with you, monitor usage and ensure any refinements you want are available and issues resolved
  • Review any specific workflow related requirements, e.g. CPD configuration and approvals
  • Identify with you any particular system integrations that you would like, such as your existing CRM, CMS or HR systems
  • Support you with bespoke content creation and with off the shelf content libraries

Your input 3

Your learning partner should work closely with you to ensure you are happy with all the key decisions needed and will require:

  • Ad-hoc webinar meetings to complete the LMS and Apps set up and configuration
  • Ongoing contact with SMEs to complete online course content build


Further information

Download the Agylia Rapid Implementation Service Guide for information on how your new LMS can be setup and ready to use in just two weeks.

Author: Simon Jefferies

This article was published by Simon Jefferies on 24.03.2020. Simon is Head of Consulting Services at Agylia. His role is to advise customers on how to develop fantastic blended learning solutions that deliver benefits.

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